The path to cutting your energy bills starts with a FREE consultation, which will allow us to calculate your energy use and analyse the value provided by your current deal.
If we believe you could be in line for a much better deal, we use our established relationships with suppliers in the UK’s gas and electricity markets to secure you an improved contract there is literally nothing to lose.
Our business customers have been able to enjoy savings ranging from hundreds to thousands of pounds, depending on their usage. It all starts with a simple consultation.
Our Customer Pledge
We have a great history of putting you, the customer first. Our commitment is to help UK SMEs save money on their business utilities has been the driving force behind our business.
We have been successful with our commitment backed by our ‘Excellent’ rating in Trustpilot.
Whilst we always strive to provide our customers with grade A service, occasionally things don’t go to plan and mistakes are made. We hold ourselves to the highest standards and we are committed to keeping our pledges and promises.
We have outlined our promises to you below:
- Upholding Industry Standards
We are committed to leading the way when it comes to regulation in our markets. Whilst there may be a lack of official government regulation, we ensure that we are always honest, open and transparent. Our pledge is always no spam !
- Confidentiality
We will respect your privacy. Wherever we compare prices across our energy and business utility products’, you can be assured that we will only request the information we need to provide you with this service. We may ask for some technical information so we can provide an accurate comparison.
We will never sell or pass your information on to any third parties. We will only use your information to save you and your business money with our products and services.
- No Junk from Us
Everyone gets frustrated when they’re bombarded with junk mail. Any emails we send you will always contain genuinely useful information about your business utilities. You will only receive emails from Ideal Utilities and we will never allow third parties to contact you.
If our emails are getting a bit too much, you can unsubscribe at any time. We are always eager to listen to any feedback you have.
- We Work for You
Our experience suggests that customers want an honest, fast and hassle-free service to switch their business utilities. We are just a phone call away should you like to talk to one of our award-winning customer service team members.
Our service simply allows us to search from a panel of trusted suppliers across multiple services to provide you with all the information you need to make an informed decision based on your requirements.
We will never pressure you to switch suppliers and if we can find you a better deal with your current supplier without switching you, we will.
Should you wish to provide us with feedback or file a complaint you can find our complaints policy here.
- No Hidden Charges
We are always happy to be completely transparent about our prices, you will never be charged for simply enquiring.
Upon your contract going live with your new supplier, we will either be paid an introduction fee or paid an amount, which is included within your price, over the life of your contract. The fee is contingent on your actual energy consumption over the lifetime of the contract.
For more information on our prices, you can read all about our fair pricing policy here.
- Efficient, Fast and Reliable
We only ask for the minimum information needed for a comparison. Our experts are all given extensive training to efficiently guide the process of switching your services.
You don’t have to just take our word for it! We are extremely proud to boast a Trustpilot rating of Excellent – click here to see our reviews